A new service launched by Virgin Mobile USA eliminates the hassle for customers of losing or having to re-enter personal contact information into their address books. “Contact Vault” now allows Virgin Mobile customers with the Switch_Back or Cyclops handsets to store, retrieve, delete and transfer their wireless phone’s personal contacts list in the event the phone is lost, stolen, damaged or upgraded.
This convenient and stress-saving service automatically updates contacts, phone numbers and instant messaging buddy lists as they are added or changed on the customer’s phone. Most valuable is Contact Vault’s “kill feature,” which can be used to wipe out all contacts from the handset should it be lost or stolen, while retaining all the information in the customer’s account online. The saved contacts can then easily be imported onto a new Virgin Mobile phone that supports the Contact Vault service.
Customers can access Contact Vault directly through their Virgin Mobile phones on the Virgin XL menu or through the web to manage and change the contact information online. Once customers subscribe to the service via their Virgin Mobile handset or Virgin Mobile’s website, they simply download the application to their mobile phones.
Contact Vault also offers other time-saving features such as the ability to import contact information from such programs as Microsoft Outlook and Yahoo! Mail. Customers using the Switch_Back or Cyclops also have the option to share selected information from their address books with friends who are Virgin Mobile customers, allowing them to easily transfer IM buddies, email addresses and phone numbers to and from each other.
Originally posted on July 17, 2007 @ 4:00 pm
does not help