In a study conducted by WDS, a company that provides specialist managed services for the wireless industry, it was discovered that Android phones were more likely to suffer from hardware problems compared iOS, Blackberry and Windows 7 devices.
The study was conducted over the course of a year and focused on customer service support calls.Â About 600,000 tech support calls were part of the study. Of that number, 14 percent were calls for Android phones that suffered a hardware failure. This is followed closely by Windows phones, which accounted for 11 percent of the calls. [Read more…]