Even the best hardware features need support from services with decent traction. Otherwise, they just become useless decorations. Some Nokia smartphones come with a front-facing camera, supposedly for video chat. Thanks to inconsistent network support for videocalls, nobody actually uses it. That may change soon, as mobile Skype client Fring releases video support for Nokia 5800, N97, N95 and N82 handsets. More models coming soon.
The front-facing camera on my Nokia feels as useless and disappointing as the Nokia app store. Since Skype is my primary VoIP service, the latest version of Fring should ease that disappointment.