Despite launching Google Voice within Gmail, Google is still playing second fiddle to the VoIP king (aka Skype).
While Google has yet to launch a full fledged VoIP client of their own (as Google Voice currently lacks a softphone client), the search engine giant has decided to decline charging US users in 2011 for contacting numbers within America.
When we launched calling in Gmail back in August, we wanted it to be easy and affordable, so we made calls to the U.S. and Canada free for the rest of 2010. In the spirit of holiday giving and to help people keep in touch in the new year, we’re extending free calling for all of 2011.
In case you haven’t tried it yet, dialing a phone number works just like a regular phone. Look for “Call phone†at the top of your Gmail chat list and dial a number or enter a contact’s name. (Google Voice Blog)
Currently Skype (as well as other VoIP companies) provide users with unlimited calling through annual premium plans which allow them to call mobile devices or landlines without paying for usage by the minute.
Although Skype does have a few advantages over its smaller rival (multi-video chat, Facebook integration, etc.), competing against a quality free service will be difficult to for Skype, especially considering the fact that Google has very deep pockets.
While Google Voice is obviously sacrificing short term profits for growth, 2011 could be the year that Google dethrones Skype in America, helping the search engine giant compete against the VoIP king later on upon the global stage.
Originally posted on December 20, 2010 @ 4:01 pm
Sean Schluntz says
Google Voice is just a call redirector and voice mail service,you still need a phone of some type to use the service. I’m not sure how this is going to starve Skype. I use my Skype account with my GV account all the time, no competition for my time.
darnell says
Thus far Google Voice is a call director, but after Google purchased Gizmo5 last year, I’m skeptical that it will remain solely as one for long.
I also use both services as neither has a monopoly upon the best international rates (sometimes Google Voice is cheaper, other times Skype).
But if Google launches a softphone component in 2011 while offering free calling within the US, Skype will have to think of something fast (perhaps video calling over mobile devices?) in order to convince users to continue paying for unlimited nationwide calling.
Steve says
For me Google Voice is great. Currently travelling in Japan, and making calls home to family in the US and Canada for free from my netbook. It’s fantastic.
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