Do you check your email at 3AM?

If you check your email in the middle of the night or even while driving, you’re not alone. According to AOL Mail’s fourth annual Email Addiction Survey, nearly half (46%) of email users said they’re hooked on email (up from just 15% last year) and 51% check their email four or more times a day (up from 45% in 2007). One in five said they check their email more than 10 times a day.

More than one-quarter (27%) are so overwhelmed by their email that they’ve either declared “email bankruptcy,” deleting all their email messages to start anew, or they’re seriously thinking about doing so. Maybe it’s because 20% of users said they have over 300 emails in their inboxes.

To start fresh, 24% admit they’ve signed up for a new email address. It comes as no surprise then that 69% of email users said they have multiple email accounts, up from 52% in 2007.

When asked about email etiquette, nearly one quarter (24%) of email users said they don’t even use a salutation – they just dive right into their email messages! Meanwhile, 23% write “Hi Bob” and 20% say “Hello Bob” when they start an email to co-worker Bob.

As for email sign-offs, most people write “Thanks” (44%) or “Sincerely (12%). The most annoying sign-off among email users? It’s “xoxo” according to 25% of respondents. “Cheers” irritated 13% of users the most. Overall, 63% of email users were annoyed by some type of email sign-off.

Most respondents (88%) said that they pay attention to spelling and punctuation when writing emails, and 68% said emails with spelling and punctuation errors annoyed them. Interestingly, 74% said they excuse errors when emails are sent from a mobile device like a BlackBerry or iPhone.

People today check their email from the strangest of places. Where you ask?

– In bed in their pajamas: 67%
– From the bathroom: 59% (up from 53% last year)
– While driving: 50% (up from 37% last year)
– In a bar or club: 39%
– In a business meeting: 38%
– During happy hour: 34%
– While on a date: 25%
– From church: 15% (up from 12% last year)

Email users have also become too quick to hit the “Send” button. In fact, 32% have forwarded an email to the wrong person and 16% have relied on email as a way to share uncomfortable or bad news with someone. Meanwhile, 12% have used email to ask someone on a date and 7% have broken up with a boyfriend or girlfriend over email. A full 16% even said they still keep email notes from ex-boyfriends and girlfriends!

We also just can’t walk away from our inboxes. Of those surveyed, 60% said they’ve never gone more than 5 days without checking email and 17% can’t go more than one day without email. They’re so hooked that 11% have even hidden the fact that they’re checking email from a spouse or family member.

Some cities are more hooked on email than others. Here are the ten most email addicted cities in the country:

1. New York
2. Houston
3. Chicago
4. Detroit
5. San Francisco
6. Sacramento
7. Orlando
8. Minneapolis-St. Paul
9. Denver
10. Phoenix

[full survey]

Originally posted on July 30, 2008 @ 11:58 pm