As a person heavily dependent on Skype for more than 2 years to sustain my long distance relationship, Skypeâ€™s announcement that itâ€™s back to normal is very overwhelming!
According to Skype Hearbeat, the disruption that happened last August 16 was “triggered by a massive restart of our usersâ€™ computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update.”
More importantly, they cleared that there were no malicious activities or security risks encountered. Itâ€™s just plain technical failure, nothing more.
I donâ€™t think this rare incident will prompt users to shift to other VoIP networks. Skype is a powerful brand and has been very reliable for more than 3 years in the market. However, it must remain vigilant and proactive in detecting possible problems in future.
On a positive note, I discovered that Google Talk is as clear as Skype.