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Hardware Failure Rate Highest Among Android Phones

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Android has suffered a serious knock with news that it is more unreliable compared to the iPhone and BlackBerry.

In a study conducted by WDS, a company that provides specialist managed services for the wireless industry, it was discovered that Android phones were more likely to suffer from hardware problems compared iOS, Blackberry and Windows 7 devices.

The study was conducted over the course of a year and focused on customer service support calls. About 600,000 tech support calls were part of the study. Of that number, 14 percent were calls for Android phones that suffered a hardware failure. This is followed closely by Windows phones, which accounted for 11 percent of the calls. [Read more…]

Originally posted on November 4, 2011 @ 9:47 am

Android Ice Cream Sandwich vs BlackBerry OS 7

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In the near future both Google and RIM will each offer new versions of their portable device operating systems. Google will introduce Android Ice Cream, an OS that integrates all the best features from previous builds into one powerful software. RIM, meanwhile, will update its BlackBerry OS to version 7, an update that many believe will be able to stand toe to toe with the popular Android. In order to separate truth from conjecture, we decided to compare the two operating systems to see which comes out ahead.

Web Experience
No longer content with keeping pace with its competitors, RIM has fully upgraded its browser with support for HTML5 and Flash. Furthermore, the tailored made Just in Time javascript engine renders HTML much faster than its predecessors. In fact, benchmarks have shown that the BlackBerry OS 7 outperforms the iOS, Windows Phone 7, and Android in loading web pages.

Android Ice Cream also provides a faster experience than its predecessor, Gingerbread. Flash and HTML5 content load quickly, with easily manageable tabs. The fact that it still runs slower than the BlackBerry OS 7 is a testament to RIM’s development team. [Read more…]

Originally posted on September 29, 2011 @ 5:13 pm

Almost 20 Percent of Blackberry Users Want to Switch To Other Phones

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In a business setting, Blackberry phones are usually the preferred smartphones mainly because of the great integration of push email services on to the device, not to mention Blackberry Messenger, which makes messaging effortless. But what do you do if the very reasons you have a Blackberry fail you?

This is what happened to millions of Blackberry users when the Blackberry network suffered a massive outage that lasted for three days. The bad experience was strong enough for some Blackberry users to actually consider transferring to other brands.

Based on a survey conducted by Kelkoo, a price comparison site based in Europe, about 19 percent of one thousand respondents said they will move to another smartphone manufacturer. [Read more…]

Originally posted on October 17, 2011 @ 6:12 pm

Android vaults over iOS in Europe

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This will definitely rattle Apple’s cage, even for just a moment.

According to study conducted by ComScore, a digital research company, the Android mobile operating system has increased in popularity in five significant European markets, overtaking Apple’s iOS, and becoming the second most popular mobile operating system in the area.

The ComScore study revealed that Android usage has dramatically increased over the year and is now firmly entrenched in second place behind Nokia’s Symbian OS, which is still the top mobile platform in many areas in Europe. [Read more…]

Originally posted on September 14, 2011 @ 4:34 pm

Can Blackberry Make A Comeback?

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Despite releasing a decent Blackberry smartphone as well as a tablet that is out selling everyone save iPad 2, investors do not seem to be pleased with RIM overall.

“We believe RIM has now squandered nearly every opportunity and competitive advantage it enjoyed through ineffective R&D resource management, delayed product launches and misreads of the competitive environment,” Morgan Stanley analyst Ehud Gelblum wrote in a note to clients on Friday. (Wall Street Journal)

While it’s still too early to write off the company as the next Titanic, if RIM doesn’t find a way to change their current state of affairs, they will end up suffering Nokia’s fate (who ditched their home grown OS MeeGo for Windows Phone 7). [Read more…]

Originally posted on June 13, 2011 @ 4:16 pm